:root{font-family:system-ui,"Microsoft YaHei",sans-serif;color:#203b34;background:#f4f5ef}*{box-sizing:border-box}body{margin:0}header{display:flex;justify-content:space-between;align-items:center;padding:24px 6%;border-bottom:1px solid #d9dfd5;font-size:13px}.brand{font-size:32px;font-weight:850;letter-spacing:-2px}.brand span{font-size:10px;display:block;letter-spacing:2px}main{max-width:1100px;margin:auto;padding:40px 24px}.intro small{letter-spacing:3px;color:#577363}.intro h1{font-size:clamp(32px,6vw,58px);line-height:1.2;font-weight:600;margin:20px 0}.intro p{color:#64756c;line-height:1.9}.panel,.card,.summary{background:white;border:1px solid #dce2d7;border-radius:18px;padding:24px;margin:16px 0}.login{max-width:440px}label{display:block;font-size:14px;margin:15px 0}input,select,textarea{display:block;width:100%;padding:13px;border:1px solid #b9c7bc;border-radius:8px;margin-top:7px;font:inherit}button{cursor:pointer;background:#244f41;color:white;border:0;padding:13px 18px;border-radius:8px;font:inherit}button.secondary{background:#e8eee5;color:#244f41}button:disabled{opacity:.45;cursor:not-allowed}.toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.toolbar select{width:auto}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(235px,1fr));gap:16px}.card{margin:0}.card h3{font-size:25px;margin:14px 0}.card p{color:#637468}.card button{width:100%}.badge{display:inline-block;background:#ecf2e5;color:#40643d;padding:5px 9px;border-radius:6px;font-size:12px}.summary{background:#244f41;color:white;display:flex;gap:24px;justify-content:space-between;flex-wrap:wrap}.summary strong{font-size:25px}progress{width:100%;height:7px;accent-color:#658654;margin-bottom:20px}#notice{position:sticky;top:10px;z-index:2;background:#f9e7bd;border-radius:8px}#notice:not(:empty){padding:15px;margin:16px 0}table{border-collapse:collapse;width:100%;font-size:13px}td,th{text-align:left;border-bottom:1px solid #e3e7df;padding:10px}.scroll{overflow:auto}details{margin:20px 0}summary{cursor:pointer;font-weight:600}pre{white-space:pre-wrap;max-height:300px;overflow:auto;font-size:12px}footer{text-align:center;color:#718176;font-size:12px;padding:35px;line-height:1.8}@media(min-width:800px){.intro{margin-bottom:32px}}@media(max-width:500px){header{padding:18px}header>span{font-size:11px}main{padding:28px 18px}.summary{padding:20px}}
.brand{display:flex;align-items:center;letter-spacing:normal;flex-shrink:0}.brand img{display:block;width:clamp(150px,28vw,275px);height:auto;max-width:100%}@media(max-width:500px){header{gap:14px}.brand img{width:160px}header>span{text-align:right}}
.header-tools{display:flex;gap:20px;align-items:center}.language-label{margin:0;font-size:12px}.language-label select{min-width:130px;padding:9px}.intro h1,.intro p{white-space:pre-line}html[lang="bn"],html[lang="ne"]{line-height:1.7}dialog{border:1px solid #dce2d7;border-radius:22px;padding:32px;width:min(440px,calc(100% - 32px));color:#203b34;text-align:center;box-shadow:0 24px 80px #122b3b40}dialog::backdrop{background:#14251fe6;backdrop-filter:blur(6px)}dialog img{max-width:100%;height:auto}.language-choices{display:grid;gap:12px;margin-top:24px}.language-choices button{font-size:19px;min-height:58px}.language-choices button:focus-visible{outline:3px solid #d88e41;outline-offset:3px}dialog p{margin:8px 0}@media(max-width:600px){header{flex-wrap:wrap;gap:16px}.header-tools{width:100%;justify-content:space-between}.header-tools>span{font-size:12px}.language-label{display:flex;gap:10px;align-items:center}.language-label select{margin:0}.intro h1{font-size:34px}.toolbar{align-items:stretch}.toolbar button{white-space:normal}.summary strong{overflow-wrap:anywhere}}
.houses{display:grid;gap:26px}.house-group{border:1px solid #cdd9cc;border-radius:20px;padding:22px;background:#eaf0e5}.house-heading{display:flex;justify-content:space-between;gap:24px;align-items:center;margin-bottom:20px}.house-heading h2{margin:8px 0}.house-leaders{display:flex;gap:32px}.house-leaders p{margin:0}.house-leaders strong,.house-leaders span{display:block}.house-leaders span{margin-top:5px;color:#526852}.reserved-note{font-size:13px;background:#fff4db;padding:12px;border-radius:8px;color:#6d5322}.house-group .grid{grid-template-columns:repeat(3,minmax(0,1fr))}@media(max-width:750px){.house-heading{align-items:flex-start;flex-direction:column;gap:12px}.house-leaders{flex-wrap:wrap;gap:16px 28px}.house-group .grid{grid-template-columns:1fr}.house-group{padding:16px}}
button.danger{background:#923a30}hr{border:0;border-top:1px solid #dce2d7;margin:24px 0}
.field-error{color:#b42318;font-size:14px;line-height:1.5;margin:6px 0 14px;position:static;overflow-wrap:anywhere}.field-error:empty{display:none}#login input[aria-invalid="true"]{border-color:#b42318}#login button{margin-top:4px}
.house-heading .badge{font-size:24px;font-weight:750;line-height:1.3;padding:10px 16px;border-radius:10px;background:#244f41;color:#fff}.toolbar label:has(#filter){font-size:18px;font-weight:650}#filter{font-size:18px;min-height:50px;min-width:155px;padding:12px 16px}@media(max-width:500px){.house-heading .badge{font-size:22px}}
.audience-tag{display:inline-block;margin:2px 0 0;padding:8px 12px;border-radius:8px;font-size:16px;font-weight:700;line-height:1.5;border:1px solid}.audience-ne{color:#783d13;background:#fff0d6;border-color:#dcab68}.audience-bn{color:#14533f;background:#dcefe4;border-color:#8fbea3}.allocation-guide{background:#e5ece4;border-left:4px solid #244f41;padding:14px 18px;border-radius:8px;line-height:1.7}
.login-view #notice{display:none!important}#login .field-error{position:static!important;display:block;color:#c62828!important;background:transparent!important;border:0!important;box-shadow:none!important;padding:0!important;margin:6px 0 12px!important;border-radius:0!important;font-size:14px!important;line-height:1.5;min-height:0;width:auto;text-align:left}#login .field-error:empty{display:none!important}
.portal-nav{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 24px}.portal-cards{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin:28px 0}.service-card{display:block;text-align:left;white-space:normal;background:#fff;color:#203b34;border:1px solid #cbd8c9;border-radius:20px;padding:30px;min-height:235px;transition:box-shadow .15s,transform .15s}.service-card:hover{box-shadow:0 8px 28px #244f411c;transform:translateY(-2px)}.service-card>span{font-size:30px;color:#b37939}.service-card h2{font-size:25px;margin:16px 0}.service-card p{font-size:15px;line-height:1.7;color:#5e7164}.muted{font-size:13px;color:#65786b;line-height:1.7}.ticket-card{border:1px solid #dce2d7;border-radius:14px;padding:22px;margin:22px 0}.ticket-card h3{overflow-wrap:anywhere}.ticket-description,.ticket-timeline p{white-space:pre-wrap;overflow-wrap:anywhere}.ticket-status{padding:5px 10px;border-radius:6px;background:#edf0e8;font-size:13px}.status-completed{background:#dcefe4;color:#14533f}.status-rejected{background:#f9e2dd;color:#923a30}.ticket-timeline{padding-left:25px;border-left:2px solid #dce2d7;margin:20px 0}.ticket-timeline li{padding:8px 0;font-size:13px}.transfer-result{background:#e5f1e3;padding:12px;border-radius:8px}[hidden]{display:none!important}@media(max-width:650px){.portal-cards{grid-template-columns:1fr}.service-card{min-height:0;padding:24px}.portal-nav button{font-size:13px;padding:10px}.ticket-card{padding:16px}}
.report-location{border:1px solid #dce2d7;border-radius:12px;padding:16px;margin:20px 0}.report-location legend{font-weight:650;padding:0 7px}.location-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}.photo-previews,.photo-gallery{display:flex;flex-wrap:wrap;gap:12px;margin:15px 0}.photo-preview{width:150px}.photo-preview img{width:150px;height:110px;object-fit:cover;border-radius:8px}.photo-preview button{font-size:12px;margin-top:5px;width:100%;padding:8px}.photo-thumb{padding:0;background:transparent;border:1px solid #dce2d7;border-radius:10px;overflow:hidden}.photo-thumb img{display:block;width:160px;height:120px;object-fit:cover}.photo-viewer{width:min(1000px,95vw);max-height:95vh;padding:18px;text-align:right}.photo-viewer #photo-full{display:block;max-width:100%;width:auto;max-height:78vh;object-fit:contain;margin:12px auto 0}.photo-viewer #photo-close{font-size:14px}@media(max-width:500px){.location-grid{grid-template-columns:1fr}.photo-thumb img{width:130px;height:100px}}
.service-notice{background:#fff3dd;border-left:5px solid #b77a31;padding:18px 22px;border-radius:12px;margin:24px 0;line-height:1.7}.service-notice strong{font-size:17px;color:#67431f}.service-notice p{margin:8px 0 0;font-size:14px;color:#67431f}

.intro{min-width:0}.intro h1{max-width:100%;overflow-wrap:anywhere;text-wrap:balance}.panel.login{position:static;margin:24px 0 0!important;width:100%;max-width:480px;min-width:0}.login h2,.login p{overflow-wrap:anywhere}.login input{min-width:0;max-width:100%}@media(max-width:500px){.panel.login{padding:20px;margin-top:20px!important}}
.ticket-delete-actions{border-top:1px solid #dce2d7;padding-top:15px;margin-top:18px}.ticket-delete-actions button{font-size:13px;padding:10px 14px}
.portal-cards{grid-template-columns:repeat(auto-fit,minmax(min(100%,280px),1fr))}
.purge-countdown{color:#b42318;font-size:.85rem;margin:12px 0;}